Reliant Care Management

Phoebe J
PBJ Takeaway: Reliant Care Management

29 Facilities2 States100% For-ProfitAvg. Overall Rating: 1.2Avg. Staffing Rating: 1.0Staffing Rating: 1.0

Reliant Care Management operates 29 nursing homes across 2 states, all classified as for-profit. Its average CMS overall rating is 1.2 stars.

Across the portfolio, facilities report an average of 2.50 total nurse HPRD, including 0.30 RN hours, below the national ratio of 3.77 HPRD.

90% of Reliant Care Management facilities meet PBJ320 high-riskPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. criteria (e.g. special focus facility, one-star overall, abuse icon). CMS reports a total of 59 fines ($3.3 million) for the chain's nursing homes.

320 Consulting
Reliant Care Management Key Metrics
Providers Provider roster shows 29 facilities; CMS chain performance file lists 30.
29
States
2
Avg. Rating
1.2
Total Fines
$3.3 million
High-Risk FacilitiesPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. – Reliant Care Management
Special Focus Facilities (SFFs)
0
SFF Candidates
5
1-Star Overall
26
Cited for Abuse
14
Avg. CMS 5-Star Rating – Reliant Care Management
Overall
1.2
Health Inspection
1.7
Staffing
1.0
Quality Measures
1.7
Reliant Care Management Facilities

Nursing homes affiliated with this entity. Latest quarter staffing from CMS PBJ data. Click column headers to sort.

StateProviderCityTotal HPRDRN HPRDOverall RatingStaffing Rating
KSHolton Health Care Center 1 star, SFF CandidateHolton2.800.3811
MOBrunswick Health Care Center Abuse, 1 starBrunswick3.360.3411
MORest Haven Health Care Center Abuse, 1 starSedalia2.810.4311
MOCrestwood Health Care Center, Llc Abuse, 1 starFlorissant2.800.1611
MOBridgewood Health Care Center Abuse, 1 star, SFF CandidateKansas City2.070.0911
MOHidden Lake Health Care Center 1 starSaint Louis3.560.3111
MOEastview Manor Care Center Abuse, 1 starTrenton2.510.2111
MOGregory Ridge Health Care Center Abuse, 1 star, SFF CandidateKansas City2.050.2111
MOGrand Manor Health Care Center 1 starSaint Louis1.930.1211
MONick'S Health Care Center, Llc Abuse, 1 starPlattsburg1.900.2111
MOSt Elizabeth Care Center 1 starSaint Elizabeth2.380.2711
MOCarrie Elligson Gietner Health Care Center 1 starSaint Louis2.660.1311
MOSarcoxie Health Care Center 1 starSarcoxie2.520.3311
MOBrookfield Health Care Center 1 starBrookfield3.620.8411
MOStonecrest HealthcareViburnum2.530.7221
MOFour Seasons Living Center Abuse, 1 starSedalia1.360.0811
MONathan Richard Health Care Center 1 starNevada2.220.3111
MOPortageville Health Care CenterPortageville2.760.3021
MOGreenville Health Care CenterGreenville2.210.3431
MOHeritage Care Center Abuse, 1 star, SFF CandidateSaint Louis2.400.1911
MOParkway Health Care Center 1 starKansas City2.800.3211
MOChariton Park Health Care Center Abuse, 1 starSalisbury1.950.2111
MOBernard Care Center 1 starSaint Louis2.060.0611
MOEdgewood Manor Health Care Center Abuse, 1 starRaytown2.460.2311
MOWestview Nursing Home 1 starCenter2.670.3811
MOWellsville Health Care Center Abuse, 1 starWellsville2.050.2411
MONorth Village Park Abuse, 1 star, SFF CandidateMoberly2.510.0911
MOMilan Health Care Center Abuse, 1 starMilan2.260.2411
MOFair View Health Care Center 1 starSedalia2.730.2911

1–20 of 29

Methodology

This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).

Metrics

  • Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
  • Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
  • Contract Staff %: Share of hours provided by contract staff.
  • Census: Average number of residents during the period.

Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.

Data transparency

The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.

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