Complete Care at Meriden

Meriden, CT • 3.43 HPRD • 106 residents • For Profit • Entity: Complete CareMeriden, CT • 3.43 HPRD • 106 residentsFor Profit • Complete Care

Phoebe J
PBJ Takeaway: Complete Care at Meriden
3.43 HPRD3.43 HPRD (2.78 Direct HPRD)106 residentsStaffing: ★★Overall: ★★★★

Complete Care at Meriden reported 3.43 HPRD (≈ 7 residents per total staff) in Q3 2025. This level is below its case-mix (acuity) 4.53 HPRD and in the bottom 28% of nursing homes in Connecticut (3.75 HPRD).

Put another way… On a typical 30-bed floor at Complete Care at Meriden you’d see about 4.3 staff, including 2.5 nurse aides. For the entire 106-resident facility, that’s about 15.2 total staff, including 8.7 nurse aides.

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Reported vs. Case-Mix (Acuity)

Case-mix is a CMS metric based on resident acuity.

Reported HPRD (3.43) is 75.8% of case-mix (4.53).

Total Staffing: Complete Care at Meriden
Total Staffing

Complete Care at Meriden

Direct staff excludes Admin/DON. State minimums via MACPAC (2022) may reflect calculated HPRD equivalents. Direct staff excludes Admin/DON. State minimums via MACPAC may reflect calculated HPRD equivalents.

RN Staffing: Complete Care at Meriden
RN Staffing

Complete Care at Meriden

Census: Complete Care at Meriden
Census

Complete Care at Meriden

Contract Staff %: Complete Care at Meriden
Contract Staff %

Complete Care at Meriden

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Methodology

This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).

Metrics

  • Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
  • Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
  • Contract Staff %: Share of hours provided by contract staff.
  • Census: Average number of residents during the period.

Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.

Data transparency

The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.