North Shore Healthcare

PBJ Takeaway: North Shore Healthcare

58 Facilities4 States100% For-ProfitAvg. Overall Rating: 2.8Avg. Staffing Rating: 3.5Staffing Rating: 3.5

North Shore Healthcare operates 58 nursing homes across 4 states, all classified as for-profit. Its average CMS overall rating is 2.8 stars.

Across the portfolio, facilities report an average of 3.60 total nurse HPRD, including 1.00 RN hours, below the national ratio of 3.77 HPRD.

19% of North Shore Healthcare facilities meet PBJ320 high-risk criteria (e.g. special focus facility, one-star overall, abuse icon). CMS reports a total of 38 fines ($1.2 million) for the chain's nursing homes.

320 Consulting

North Shore Healthcare Key Metrics

Providers

States

Avg. Rating

2.8

Total Fines

$1.2 million

– North Shore Healthcare

Special Focus Facilities (SFFs)

SFF Candidates

1-Star Overall

Cited for Abuse

Avg. CMS 5-Star Rating – North Shore Healthcare

Overall

2.8

Health Inspection

2.9

Staffing

3.5

Quality Measures

2.6

North Shore Healthcare Facilities

Nursing homes affiliated with this entity. Latest quarter staffing from CMS PBJ data. Click column headers to sort.

State	Provider	City	Total HPRD	RN HPRD	Overall Rating	Staffing Rating
MI	Menominee Health Services	Menominee	3.01	0.91	4	4
WI	Sunrise Health Services ⚠	Milwaukee	3.44	0.53	1	3
WI	Willowdale Health Services	New Holstein	3.38	1.00	4	4
WI	Birch Hill Health Services	Shawano	3.39	0.52	2	3
WI	Willowcrest Health Services	South Milwaukee	3.40	0.53	2	1
WI	Mercy Health Services	Milwaukee	3.66	0.83	3	2
WI	Menomonee Falls Health Services ⚠	Menomonee Falls	3.49	0.67	1	3
WI	Hayward Health Services	Hayward	3.70	1.23	4	4
WI	Elroy Health Services ⚠	Elroy	3.12	0.86	1	3
WI	Oakwood Health Services	Altoona	3.71	1.13	2	3
WI	Sheboygan Health Services	Sheboygan	3.18	0.90	3	4
WI	River'S Bend Health Services	Manitowoc	3.53	0.75	3	4
WI	St Francis Health Services	Saint Francis	3.10	0.46	4	3
WI	Ellsworth Health Services	Ellsworth	4.00	1.27	5	5
WI	Hammond Health Services	Hammond	3.88	1.21	4	4
MN	Rochester Restorative Care Center	Rochester	4.19	1.48	2	5
WI	Sheboygan Progressive Health Services	Sheboygan	3.33	0.90	4	3
WI	Homestead Health Services ⚠	New Holstein	3.67	1.09	1	2
WI	Cedarburg Health Services	Cedarburg	4.38	0.74	3	4
WI	Little Chute Health Services	Little Chute	4.72	1.01	2	5
WI	Heritage Health Services	Port Washington	3.55	0.93	2	2
WI	Meadow View Health Services	Sheboygan	3.53	1.05	5	5
WI	Morningside Health Services	Sheboygan	3.40	1.20	4	4
WI	Soldiers Grove Health Services	Soldiers Grove	3.61	0.93	2	4
WI	Cornell Health Services	Cornell	3.38	0.84	5	4
WI	Hamilton Health Services	Two Rivers	3.86	1.30	2	3
WI	Three Oaks Health Services	Marshfield	3.51	0.74	2	3
WI	Plymouth Health Services ⚠	Plymouth	3.71	1.36	1	3
WI	Wisconsin Dells Health Services	Wisconsin Dells	3.33	0.91	3	3
WI	Ashland Health Services	Ashland	3.77	1.39	4	4
WI	Twin Ports Health Services	Superior	3.50	1.15	5	5
WI	Wausau Manor Health Services	Wausau	3.75	1.13	3	4
MN	Whitewater Health Services	St Charles	3.82	1.11	2	4
MN	Hopkins Restorative Care Center ⚠	Hopkins	4.29	0.56	1	4
MN	La Crescent Health Services	La Crescent	3.70	1.09	4	4
ND	Minot Health and Rehab, Llc ⚠	Minot	3.67	1.16	1	3
WI	Wisconsin Rapids Health Services ⚠	Wisconsin Rapids	4.14	1.20	1	4
WI	Monroe Health Services	Monroe	3.58	0.95	4	4
WI	North Shore Healthcare at Marshfield	Marshfield	3.72	1.10	3	4
WI	Sturgeon Bay Health Services	Sturgeon Bay	3.44	0.71	4	4
WI	Lake Mills Health Services	Lake Mills	3.61	1.61	2	4
WI	Delavan Health Services	Delavan	3.40	1.28	5	4
WI	Court Manor Health Services	Ashland	3.77	1.03	3	4
WI	Rib Lake Health Services	Rib Lake	3.41	0.90	3	3
WI	Riverview Health Services	Tomahawk	3.39	0.98	3	3
WI	Tomahawk Health Services	Tomahawk	3.73	1.10	3	4
WI	Shawano Health Services	Shawano	3.41	0.75	5	3
WI	Green Bay Health Services	Green Bay	3.37	0.91	2	3
WI	Evergreen Health Services	Shawano	3.40	0.76	2	3
WI	Williams Bay Health Services	Williams Bay	3.46	1.20	3	4
WI	Lancaster Health Services	Lancaster	3.80	0.70	2	4
WI	Stevens Point Health Services ⚠	Stevens Point	3.97	1.39	1	4
WI	Mineral Point Health Services	Mineral Point	3.50	0.90	3	4
WI	Randolph Health Services ⚠	Randolph	3.59	1.06	1	3
WI	Kewaunee Health Services	Kewaunee	3.75	0.61	5	3
WI	Florence Health Services ⚠	Florence	3.30	0.75	1	3
WI	Maple Ridge Health Services	Milwaukee	3.45	0.35	2	1
WI	Lake Country Health Services	Oconomowoc	3.59	0.96	2	2

1–20 of 58

Methodology

This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).

Metrics

Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
Contract Staff %: Share of hours provided by contract staff.
Census: Average number of residents during the period.

Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.

Data transparency

The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.

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