Pacific Haven Subacute and Healthcare Center

Garden Grove, CA • 5.42 HPRD • 96 residents • For Profit • Entity: The Ensign GroupGarden Grove, CA • 5.42 HPRD • 96 residentsFor Profit • The Ensign Group

Phoebe J
PBJ Takeaway: Pacific Haven Subacute and Healthcare Center
5.42 HPRD5.42 HPRD (5.21 Direct HPRD)96 residentsStaffing: ★★★Overall: ★★★★

Pacific Haven Subacute and Healthcare Center reported 5.42 HPRD (≈ 4.4 residents per total staff) in Q3 2025. This level is below its case-mix (acuity) 6.51 HPRD and in the top 10% of nursing homes in California (4.36 HPRD).

Put another way… On a typical 30-bed floor at Pacific Haven Subacute and Healthcare Center you’d see about 6.8 staff, including 3.1 nurse aides. For the entire 96-resident facility, that’s about 21.7 total staff, including 9.9 nurse aides.

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Reported vs. Case-Mix (Acuity)

Case-mix is a CMS metric based on resident acuity.

Reported HPRD (5.42) is 83.2% of case-mix (6.51).

Total Staffing: Pacific Haven Subacute and Healthcare Center
Total Staffing

Pacific Haven Subacute and Healthcare Center

Direct staff excludes Admin/DON. State minimums via MACPAC (2022) may reflect calculated HPRD equivalents. Direct staff excludes Admin/DON. State minimums via MACPAC may reflect calculated HPRD equivalents.

RN Staffing: Pacific Haven Subacute and Healthcare Center
RN Staffing

Pacific Haven Subacute and Healthcare Center

Census: Pacific Haven Subacute and Healthcare Center
Census

Pacific Haven Subacute and Healthcare Center

Contract Staff %: Pacific Haven Subacute and Healthcare Center
Contract Staff %

Pacific Haven Subacute and Healthcare Center

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Methodology

This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).

Metrics

  • Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
  • Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
  • Contract Staff %: Share of hours provided by contract staff.
  • Census: Average number of residents during the period.

Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.

Data transparency

The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.