Rollins-Nelson Healthcare Management

Phoebe J
PBJ Takeaway: Rollins-Nelson Healthcare Management

10 Facilities1 States100% For-ProfitAvg. Overall Rating: 2.1Avg. Staffing Rating: 2.8Staffing Rating: 2.8

Rollins-Nelson Healthcare Management operates 10 nursing homes across 1 state, all classified as for-profit. Its average CMS overall rating is 2.1 stars.

Across the portfolio, facilities report an average of 4.50 total nurse HPRD, including 0.40 RN hours, above the national ratio of 3.77 HPRD.

60% of Rollins-Nelson Healthcare Management facilities meet PBJ320 high-riskPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. criteria (e.g. special focus facility, one-star overall, abuse icon). CMS reports a total of 24 fines ($587,989) for the chain's nursing homes.

320 Consulting
Rollins-Nelson Healthcare Management Key Metrics
Providers
10
States
1
Avg. Rating
2.1
Total Fines
$587,989
High-Risk FacilitiesPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. – Rollins-Nelson Healthcare Management
Special Focus Facilities (SFFs)
0
SFF Candidates
1
1-Star Overall
3
Cited for Abuse
4
Avg. CMS 5-Star Rating – Rollins-Nelson Healthcare Management
Overall
2.1
Health Inspection
2.0
Staffing
2.8
Quality Measures
3.9
Rollins-Nelson Healthcare Management Facilities

Nursing homes affiliated with this entity. Latest quarter staffing from CMS PBJ data. Click column headers to sort.

StateProviderCityTotal HPRDRN HPRDOverall RatingStaffing Rating
CATorrance Care Center West, Inc AbuseTorrance4.210.2724
CAGlendora Grand, Inc 1 starGlendora3.950.2614
CACentinela Grand IncPerris4.510.4854
CALong Beach Care Center, Inc AbuseLong Beach4.430.3122
CAPacific Villa, Inc Abuse, 1 starLong Beach3.960.2213
CAFlower Villa, IncLos Angeles4.200.2322
CACentury Villa, Inc AbuseInglewood4.130.3924
CAWest Covina Medical Center D/p SnfWest Covina7.801.2231
CAVilla Del Rio GardensBell Gardens21
CAVilla Del Rio 1 star, SFF CandidateBell Gardens3.650.2313
Methodology

This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).

Metrics

  • Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
  • Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
  • Contract Staff %: Share of hours provided by contract staff.
  • Census: Average number of residents during the period.

Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.

Data transparency

The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.

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