Arcadia Care

Phoebe J
PBJ Takeaway: Arcadia Care

21 Facilities2 States91% For-ProfitAvg. Overall Rating: 1.7Avg. Staffing Rating: 1.3Staffing Rating: 1.3

Arcadia Care operates 21 nursing homes across 2 states, with 91% classified as for-profit. Its average CMS overall rating is 1.7 stars.

Across the portfolio, facilities report an average of 2.90 total nurse HPRD, including 0.40 RN hours, below the national ratio of 3.77 HPRD.

71% of Arcadia Care facilities meet PBJ320 high-riskPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. criteria (e.g. special focus facility, one-star overall, abuse icon). CMS reports a total of 51 fines ($3.2 million) for the chain's nursing homes.

320 Consulting
Arcadia Care Key Metrics
Providers
21
States
2
Avg. Rating
1.7
Total Fines
$3.2 million
High-Risk FacilitiesPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. – Arcadia Care
Special Focus Facilities (SFFs)
2
SFF Candidates
2
1-Star Overall
11
Cited for Abuse
10
Avg. CMS 5-Star Rating – Arcadia Care
Overall
1.7
Health Inspection
1.9
Staffing
1.3
Quality Measures
2.9
Arcadia Care Facilities

Nursing homes affiliated with this entity. Latest quarter staffing from CMS PBJ data. Click column headers to sort.

StateProviderCityTotal HPRDRN HPRDOverall RatingStaffing Rating
ILArc at ChillicotheChillicothe2.820.3952
ILArc at Normal AbuseNormal2.970.5022
OHArc at Cincinnati 1 starCincinnati3.400.6911
ILArc at BradleyBradley2.920.8032
ILArc at Sangamon Valley 1 star, SFF CandidateSpringfield3.080.1611
ILArcadia Care Kewanee 1 starKewanee2.980.2811
ILArcadia Care Jacksonville Abuse, 1 starJacksonville2.510.0311
ILArcadia Care Aledo Abuse, 1 starAledo2.810.2911
ILArcadia Care Peoria Heights SFFPeoria Heights2.690.27
ILArcadia Care Havana Abuse, 1 star, SFF CandidateHavana3.050.4611
ILArcadia Care MorrisMorris2.920.6422
ILArc at StreatorStreator2.740.6142
ILArc at DwightDwight2.960.8042
ILArcadia Care Toulon Abuse, 1 starToulon2.770.2911
ILAvenues at Royal Oak Abuse, 1 starKewanee2.580.2011
ILArcadia Care Watseka Abuse, SFFWatseka3.300.34
ILArcadia Care Bloomington Abuse, 1 starBloomington2.520.2811
ILArc at El Paso AbuseEl Paso2.810.4921
ILArcadia Care on the Hill 1 starSpringfield2.710.2411
ILArcadia Care Auburn Abuse, 1 starAuburn2.790.2611
OHArc at Trotwood LlcDayton3.520.5621

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Methodology

This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).

Metrics

  • Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
  • Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
  • Contract Staff %: Share of hours provided by contract staff.
  • Census: Average number of residents during the period.

Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.

Data transparency

The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.

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