Pollak Holdings

Phoebe J
PBJ Takeaway: Pollak Holdings

6 Facilities2 States100% For-ProfitAvg. Overall Rating: 1.8Avg. Staffing Rating: 2.4Staffing Rating: 2.4

Pollak Holdings operates 6 nursing homes across 2 states, all classified as for-profit. Its average CMS overall rating is 1.8 stars.

Across the portfolio, facilities report an average of 3.40 total nurse HPRD, including 0.60 RN hours, below the national ratio of 3.77 HPRD.

83% of Pollak Holdings facilities meet PBJ320 high-riskPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. criteria (e.g. special focus facility, one-star overall, abuse icon). CMS reports a total of 15 fines ($869,959) for the chain's nursing homes.

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Pollak Holdings Key Metrics
Providers
6
States
2
Avg. Rating
1.8
Total Fines
$869,959
High-Risk FacilitiesPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. – Pollak Holdings
Special Focus Facilities (SFFs)
1
SFF Candidates
2
1-Star Overall
1
Cited for Abuse
3
Avg. CMS 5-Star Rating – Pollak Holdings
Overall
1.8
Health Inspection
1.2
Staffing
2.4
Quality Measures
4.2
Pollak Holdings Facilities

Nursing homes affiliated with this entity. Latest quarter staffing from CMS PBJ data. Click column headers to sort.

StateProviderCityTotal HPRDRN HPRDOverall RatingStaffing Rating
AZHandmaker Home for the Aging Abuse, SFF CandidateTucson3.770.3422
PASquirrel Hill Wellness and Rehabilitation Center Abuse, SFF CandidatePittsburgh3.020.6421
PATwinbrook Healthcare and Rehabilitation CenterErie3.510.4723
PAArmstrong Rehabilitation and Nursing Center 1 star, SFF CandidateKittanning3.330.5313
PASpring Hill Rehabilitation and Nursing Center Abuse, SFF CandidatePittsburgh3.260.9223
PARochester Residence and Care Center Abuse, SFFRochester3.610.85
Methodology

This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).

Metrics

  • Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
  • Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
  • Contract Staff %: Share of hours provided by contract staff.
  • Census: Average number of residents during the period.

Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.

Data transparency

The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.

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